Manga18 Privacy Policy — User Data Protection
Your privacy is our priority. This policy explains exactly how manga18 collects, stores, uses, and protects your personal information as a user of our platform in Malaysia.
Last updated: 2026. Continued use of the platform constitutes your acceptance of this policy.
Information we collect from you
When you register or use the manga18 platform, we collect several categories of information to ensure our services operate securely and smoothly. All information is collected lawfully and with your knowledge.
Account Information
Including full name, date of birth, phone number, email address, and encrypted password. This information is required to verify your identity and grant access to your account.
Device and browser information
Manga18 automatically logs technical information such as device type, operating system, browser type, IP address, and access time. This data is used to identify technical issues and ensure the platform performs optimally across all devices, including smartphones — the preferred choice among Malaysian users.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect payment-related information such as TNG eWallet, FPX, and online banking details. We do not store full card numbers or sensitive payment information directly — all transactions are processed through secure, encrypted payment gateways.
Usage data
Gaming activity records, bets placed, login times, pages visited, and in-platform interactions are collected for internal analysis, user experience improvements, and the detection of unusual activity.
How your information is used
All information collected by manga18 is used solely for purposes related to platform operations and the delivery of services to you. We do not use user data for unrelated purposes without consent.
Ensuring that every account is held by a real individual who meets the platform's age requirements and registration terms.
Accurately and securely verifying and processing deposits and withdrawals in MYR through legitimate payment channels.
Usage data is analysed to understand the needs of Malaysian users and to improve the platform's design, speed, and functionality.
Detecting suspicious activity, unauthorised access attempts, and platform misuse to protect all users.
From time to time, manga18 may use your contact information to send important account notifications, relevant promotions, or policy change notices. You may opt out of marketing communications at any time through your account settings.
Cookie usage and activity tracking
Manga18 uses cookies and similar tracking technologies to enhance the user experience and collect analytics data. Cookies are small files stored on your device when you visit our platform.
Types of cookies we use
- Session cookies — Stores your login status to enable seamless navigation without requiring you to sign in again each time.
- Preference cookies — Remembers your preferences such as language and layout for a more comfortable experience.
- Analytics cookies — Collects anonymised usage data to help us understand how users interact with the platform.
- Security cookies — Used to detect and prevent suspicious activity or unauthorised access attempts.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, including the ability to sign in or complete transactions.
Data storage, security, and third-party sharing
How we store and protect your data
All manga18 user data is stored on servers protected by industry-grade encryption. Access to personal data is restricted to staff who require it to perform their duties, and all access is logged and audited on a regular basis.
The connection between your device and our platform is protected by SSL (Secure Socket Layer) encryption, ensuring that all transmitted data cannot be intercepted or read by unauthorised parties. This includes your login credentials, payment details in MYR, and game data.
Sharing information with third parties
Manga18 does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share information where necessary in the following situations:
- With payment service providers used to process MYR transactions — only the information necessary for that purpose is shared.
- With game providers to enable the technical integrations required for platform operations.
- When required by law or a valid court order.
- Where it is necessary to protect the safety of other users or to prevent serious fraud.
All third parties we work with are bound by strict confidentiality agreements and are not permitted to use your information for any other purpose.
Your rights as a user and how to contact us
As a manga18 platform user, you have clear rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights.
You may request a copy of the personal information we hold about you at any time. Such requests will be processed within 14 business days.
If your information is inaccurate or out of date, you can update it directly through your account settings or by contacting our customer support.
You may request the deletion of your account and personal data. Such requests are subject to legal retention requirements and the resolution of any outstanding matters.
Changes to this privacy policy
Manga18 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to users via their registered email or an in-platform notification at least 7 days before taking effect.
Contact us about your privacy
If you have any questions, concerns, or wish to exercise your privacy rights, please contact our support team at: [email protected]. You may also refer to our FAQ us for answers to frequently asked questions about privacy and account security.
Still have questions about your data?
Manga18 customer support is here to help you understand how we protect your privacy.
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